Are you looking to create a ticket in the Campus Labs Support Portal? If so, this article will help you in this process.
Here are the steps that you will need to follow:
- Log in to CoursEval as a Manager User
- On the Home page, under 'Support' on the left-side, click 'Request Support'
- Fill in the information about your support need and then click 'Submit'
NOTE: Be sure to leave the "With which Campus Labs product do you have a question or issue?" as 'CoursEval (AMS)'
- Your ticket has been submitted. Someone from our team will respond shortly
- Email updates will be sent when your ticket is received and when one of our support specialists reply to your ticket
NOTE: Also, if you have a pressing item and you are not logged in to CoursEval, you can simply email email@example.com and a ticket will be created.
Video - Campus Labs Support - Creating a New Ticket