Common Issues

Leading Zero Drop Off
Do you have leading zeros in your import files? If so, re-opening a Comma Delimited (.CSV) file in Microsoft Excel will drop leading zeros at the beginning...
Fri, Mar 24, 2017 at 9:07 AM
What are the most common errors received when running imports, and what do they mean?
Here is a list of the common import errors that we typically see: 1. Overarching Items Files needs to be saved as .CSV file format Solution: Make su...
Wed, Jul 5, 2017 at 3:31 PM
I'm working on a Mac and I'm having problems saving my csv file for imports—What can I do to fix this?
If the .csv file was created on a Mac, it will not upload. Saving a .csv on a Mac encodes special characters that come out garbled between the Mac and the i...
Fri, Jan 13, 2017 at 3:51 PM
Column Headers Not Populating
If your column headers are not populating, when you are importing into CoursEval, there are a few things that you can do to resolve the issue: Make sure t...
Thu, Apr 29, 2021 at 11:27 AM
ASCII and ANSI Coding
Currently, Course Evaluations (formerly CoursEval) is not UTF-8 (Unicode Transformation Format) encoded, but we do have intentions of moving that direction ...
Tue, May 4, 2021 at 4:49 PM