Getting Help

How to use the Support Center and get help.

Contact our Support Team for Assistance
So, you've got a question about CoursEval and you need help from our Support Team. Well, that help is just one-click or one-email away. We use a ticket...
Thu, Mar 11, 2021 at 3:45 PM
How do I see progress on my request for help?
From the time you submit your request for help you will receive communication via email of any updates made to your ticket. This article describes how you c...
Thu, Feb 21, 2019 at 1:36 PM
Why does the Support Center think my name is "Mysterious User"?
If the Support Center is calling you "Mysterious User", it's because your CoursEval Manager User account does not have your first and last ...
Wed, Oct 3, 2018 at 1:18 PM
How do I open a support link from an email?
Are you having issues opening a support link from an email? If so, this video will help:
Thu, Jan 26, 2017 at 12:25 PM